FAQs

What will be in my gift?
Since we rely solely on donations of once loved baby items to make each gift, each gift is customized to your baby’s needs so we can reduce waste. For each stage in baby clothing (0-3m, 3-6m, 6-12m, and 12-18m), we try to include 7 pajamas, 5 casual bottoms, 5 casual tops, and 2-5 special or matching. If we are low in stock, we add other items to make the value of each of our gifts fair. In addition to giving clothing, we provide one higher value item that you really need, as well as other misc. baby items that we have in stock like bibs, shoes, toys, books, feeding or bathing items etc.

How long will it take to get a gift?
On average we have a waiting list of about 190 families and the wait from when you apply to when your gift is delivered is about 4 months. The best chance you have of receiving a gift before your baby is born, is to contact us as early as possible in your pregnancy, tell us the sex of your baby or update us as soon as you know, as most donors prefer to give a ‘boy’ or ‘girl’ gift, and keep us up to date if your contact info changes. Each page on our website has a counter to keep track of how many families are waiting for a gift and also the average wait time. If you apply for a gift, check our website for our best estimate.

How do I register for a gift?
We are currently not accepting new applications for our baby gifts.

How do you decide who gets a gift?
We match gift applicants in the order that they applied. First-come, first-served!

Who will contact me about my gift?
The first person to contact you will be our Match Coordinator. They will help you update your application if you have new contact info or needs to share with us. Once your file is updated they will match you to a volunteer who is available to start collecting needed items and preparing your gift. Once matched you will receive your gift within one month. Once your gift is ready to deliver, the volunteer will contact you to find a good day and time to deliver your gift.

Where else can I get help for my baby?
Please review our list at Other Resources.

If you still have a question please contact us.